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    Privacy Policy

    Last updated: July 9, 2026

    1. Introduction

    Welcome to Kurby ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our optional SMS/text messaging program described in Section 5.

    2. Information We Collect

    We may collect several types of information from and about users of our service, including:

    • Personal information (such as name, email address, phone number)
    • Mobile phone number and your consent to receive text messages, if you opt in to SMS notifications
    • Usage data (how you interact with our service)
    • Property search information
    • Device and connection information
    • Cookies and tracking technologies data

    3. How We Use Your Information

    We may use the information we collect about you for various purposes, including to:

    • Provide and maintain our service
    • Improve and personalize your experience
    • Process property searches and provide neighborhood insights
    • Communicate with you about our service, including by email and, if you opt in, by SMS/text message
    • Monitor usage of our service
    • Detect, prevent, and address technical issues

    4. Our Commitment: We Do Not Sell Your Data

    We want to be clear: Kurby does not and will not sell your personal information to third parties.

    We believe your data belongs to you. While we may share certain information as outlined in this policy (such as with service providers who help us deliver our services), we do not sell, rent, or trade your personal information to third parties for their marketing purposes or financial gain. Your trust is our priority, and protecting your privacy is fundamental to our business model.

    No mobile information — including your mobile phone number and your SMS/text messaging consent — will be shared with, sold to, or otherwise provided to any third parties or affiliates for their marketing or promotional purposes at any time.

    5. SMS / Text Messaging Program

    Kurby offers an optional SMS text messaging program, delivered through our messaging provider Twilio, so you can receive timely notifications about your account and reports. Participation is completely optional, and SMS notifications are turned off by default. This section explains how the program works and how you can opt in, get help, and opt out.

    Types of messages you may receive

    If you opt in, Kurby sends account- and service-related (transactional) text messages, which may include:

    • Alerts that an auto-generated neighborhood report is ready
    • Alerts that new property listings were found for a site you are monitoring
    • Notifications about your remaining credit balance

    We do not send marketing or promotional text messages through this program.

    How you opt in (consent)

    You provide your express consent to receive recurring automated text messages from Kurby by (a) enabling "SMS notifications" in your Auto-Report settings and (b) entering the mobile phone number where you want to receive them. By doing so, you confirm that you are the subscriber or an authorized user of that number and agree to receive text messages from Kurby at that number. Consent to receive text messages is not a condition of purchasing any goods or services.

    Message frequency

    Message frequency varies and depends on your account activity and notification settings.

    Message and data rates

    Message and data rates may apply. Please check with your mobile carrier for details about your plan.

    How to opt out (STOP)

    You can cancel the SMS program at any time. Reply STOP to any text message you receive from us, or turn off "SMS notifications" in your Auto-Report settings. After you reply STOP, we will send you a one-time message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. If you would like to rejoin, simply opt in again using the steps above.

    How to get help (HELP)

    If you are experiencing any issues with the messaging program, reply HELP to any message for assistance, or contact us any time at support@kurby.ai.

    Delivery

    Carriers are not liable for delayed or undelivered messages.

    Your mobile information is never shared or sold

    Kurby will not share, sell, rent, or otherwise disclose your mobile phone number or your SMS/text messaging consent to any third parties or affiliates for their marketing or promotional purposes. Mobile opt-in information and phone numbers collected for SMS are used solely to operate the messaging program described above, including through our messaging provider (Twilio), which processes messages on our behalf.

    6. How We Share Your Information

    We may share your personal information with:

    • Service providers who perform services on our behalf
    • Business partners with your consent
    • Law enforcement when required by law
    • Other third parties with your consent

    As stated in Sections 4 and 5, we never share or sell your mobile phone number or SMS consent to third parties or affiliates for marketing or promotional purposes.

    7. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, such as:

    • Access to your personal information
    • Correction of inaccurate information
    • Deletion of your personal information
    • Restriction of processing
    • Data portability
    • Objection to processing
    • Opting out of SMS notifications at any time (see Section 5)

    8. Changes to Our Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    9. Contact Us

    If you have any questions about this Privacy Policy or our SMS/text messaging program, please contact us at privacy@kurby.ai or through our Contact page.